Friday, May 29, 2015

Color printer tray issue

There was an issue with the color printer in the Reference Room defaulting to print from tray 1 instead of tray 2. ITS came over to look at it and apparently tray 2 had come off track slightly which is why the printer wouldn't default or recognize the ability to print from tray 2.

If this should happen again try playing around with the adjustment of the tray to make sure it hasn't come off track and that it is properly adjusted. If you're not able to get it working we'll let ITS know again.

Friday, May 22, 2015

ITS Contact

During Heidi's leave, the following staff will be handling all contacts with ITS regarding computer/printer issues in the public spaces or at the ISD.  If you become aware of an issue, please contact one of the following (in this order):

Aimee
Elizabeth
Belinda

Thanks!