It's come up several times lately that people are having a hard time getting into some of our e-resources from VuFind. I believe that the problem is the way VuFind displays URLs. When you view a record that includes ANY link to online access, it can be very confusing.
When you look at the results list, you'll see a link that says "Get it online." This link may or may not work. If you look at the individual item's record, you'll see "Online Access" in two places. The "Online Access" link near the top of the results screen (with the info about the book in general) may or may not work. This is because VuFind pulls that information from a place in the catalog record that, historically, was not individualized for each library.
If you click on the "Online Access" link under the Location & Availability tab of the screen (where it also says "Access for North Central College"), you'll be able to access the needed resource.
I'm not sure why this has come up so often lately, but it's becoming clear that it's a big problem. I'll be working on finding a report that will show us all of our catalog records with non-NCC URLs and attempting to prioritize a clean-up project.
Emily
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