Hello!
Some of you may have noticed that we have been having double log in issues where the screen just keeps asking the person to log in over and over. When this happens, ask the student to move to another computer, then please turn off the computer and turn it back on, not just restart. Then please try logging in. If it this does not fix it please send in a ticket to the helpdesk with me cc'ed
They are going to be doing an update next week that should fix this issue. Let me know if you have any questions.
Thanks!
Heidi
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